The development of quality human resources is the focus of the Government Transformation Plan (2010). Thus, it is estimated that organizations and institutions spend a large amount of money on workforce training annually. In general, however, less than 20 percent of the knowledge and skills acquired in training are actually applied in workplaces (Devos et al. 2007; Leimbach 2010). This leads to a limited application of new skills and results in the loss of funds invested in training programs, and could also contribute to the mismatch between job preparation and labour market needs.
